[nanettedp]

Hi! Is there any documentation on how to re-install bepro Listings without losing your listings? If there is I do apologize… sorry, I could not find it.

[BePro Software Team]

Hi,

There is no documentation or options for that process. If interested, we can move this posts to our requests section and potentially add it to a future version of the plugin.

What do you think a re-installation will fix?
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BePro Software Team

[nanettedp]

Thanks, does this mean that if I ‘re-install’ BePro Listings all my listings will be gone?

I have a issue with the filter widget as seen in https://www.beprosoftware.com/forums/topic/filter-listings-widget/#post-7719 and I just wanted to make sure that something is not maybe ‘corrupt’ as it seem to be a new issue.

[BePro Software Team]

Hi,

You could remove the uninstall.php file from the plugin before deleting. This will prevent the plugin from deleting content during deletion. Otherwise, the plugin will delete all listings and settings.

With that said, its unlikely that the files or installation are corrupt unless you made changes to the php. The best place to start would be to follow our “general diagnostics” troubleshooting tips

– https://www.beprosoftware.com/documentation/troubleshooting-bepro-listings/

Since this is a new beta feature, there are bound be bugs we have never encountered before. We will investigate on our end to confirm the issue.
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BePro Software Team

[nanettedp]

thanks for the clarification. I think safest option is to first wait and see what you find from the investigation.

[BePro Software Team]

Our dev team is investigating the issue. Thanks for your patience

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BePro Software Team

[nanettedp]

Hi! is there any news regarding your investigation?

[BePro Software Team]

Hi,

Our tean has not been able to replicate the issue. We are still investigating. Does the issue persist with one of the stock wordpress themes e.g. twentythirteen?

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BePro Software Team

[nanettedp]

yes, the issue still persist with the twentythirteen theme…. it is also just the bepro filter widget that loses it settings, all other plugins keep their widget settings.

[BePro Software Team]

Hi,

This is a beta feature. We appreciate your interest in its improvement and willingness to communicate about the issue. Our team is working on replicating the issue and fixing it. We are also very excited about it and look forward to evolving the feature beyond the beta stage

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BePro Software Team

[nanettedp]

Thanks, is there a timeframe to evolving this feature?

[BePro Software Team]

Hi,

This feature is a priority for us. I know the dev team will be working on it and a few other aspects this weekend. We can share an update early next week. Hopefully this Iissue is an easy fix.

Having the beta phase removed requires a lot of testing that we hope to complete in a few weeks.

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BePro Software Team

[nanettedp]

Hi! Any news on this feature? I see there was a update on the search filter widget, but it did not solve the problem. When I use the search filter widget more than once, i.e for different sidebars then it overrides the search filter widget settings to the last sidebar setting. So if I added a search filter for my movies, web-links and books, it will only be able to show the filter settings for the book filter.

[BePro Software Team]

Hi,

We will reply in your other post. This post is titled “re-install bepro listings withoul losing listings”. Continuing here would simply confuse future readers who are looking for an answer to the original question

For those looking for an answer to the original question, as of the writing of this reply there is no way to prevent the removal of data during the uninstall process, except to remove the uninstall.php file from the plugin.
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BePro Software Team

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