Home Forums Support Search and Category Issue

This topic contains 9 replies, has 2 voices, and was last updated by  BePro Software Team 3 years, 3 months ago.

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  • #7532

    leoreyna
    Member

    I noticed on our website (cnyspca.org) that if you go on an adoptable pet (i.e. cats or dogs), you can only see the first page (our set up is to show 50 animals-and there were 56 dogs). When you try to go to the second page, the website takes you back to all pets and not the 2nd page of other 6 adoptable dogs. What could be causing the problem?

    I have as a shortcode:
    [display_listing_categories ctype=”3″]

    Thank you in advance.

    BePro Listings
    Database Tables OK
    File Path bepro-listings/bepro_listings.php
    Google API OK
    Result Templates OK
    PHP
    CURL OK
    File Get Contents OK
    Memory Limit 256M
    Max Upload Size 128M
    PHP Time Limit 60

    • This topic was modified 3 years, 4 months ago by  leoreyna.
    #7541

    Hello,

    Is ajax turned on? Does the issue persist while using one of themes provided by wordpress e.g. twentythirteen?
    ___
    BePro Software Team

    #7542

    leoreyna
    Member

    Ajax is off, because when i turn it on the pagination does not work if the category has more than 50 posts per page. I am using Divi 2.0. (www.cnyspca.org/adopt-a-pet). We were not able to try it on that other theme, we are a very small team of volunteers with limited it skills, trying to do something good for our community, please help us. Thank you

    • This reply was modified 3 years, 3 months ago by  leoreyna.
    #7546

    Hi,

    We are not experiencing this problem on our end as you can see on our test site

    https://beprothemes.com/demos/

    To help you, we must confirm there is not a conflict with your theme or other plugins as outlined in our troubleshooting tips

    https://www.beprosoftware.com/documentation/troubleshooting-bepro-listings/
    ___
    BePro Software Team

    #7549

    leoreyna
    Member

    Thank you for your response. We switched from Divi 2.0 to TwentyThirteen and the problem still persists. All other plugins were turned off once with Divi on and also under TwentyThirteen still the same issue.

    The shortcode I am using for categories listings is:
    [display_listing_categories ctype=”3″]

    For the display of pets:
    [display_listings type=”1″ order_dir=”2″ show_paging=”1″]

    And yet the second page doesn’t list the 2nd page of the category selected. Please advise,

    #7560

    Hi,

    We tested on the following page of your website. The paging seems to work perfectly

    http://www.cnyspca.org/adopt-a-pet/

    Which page are you testing on? Also, we suggest turning ajax on

    ___
    BePro Software Team

    #7568

    leoreyna
    Member

    Hello – Thank you for your response. The issue is not the pagination but the results that are displayed when selecting one of the categories.

    For example, The category “Cats” have 87 cats available when you click on that category the first 50 cats shows up but when you click on the second page to show the other 37 cats, it does not show the 37 other cats, it shows all the animals (?) please re-try it and you will see what I am talking about.

    Also, if I turn Ajax on, the pagination will not work. Thank you for your time and patience.

    #7570

    Hi,

    Thanks for clarifying the issue. We have confirmed the issue and notified our development team. You can anticipate a fix being released in the next version of BePro Listings
    ____
    BePro Software Team

    #7615

    leoreyna
    Member

    Thank you for the fix!

    #7618

    Hi,

    We appreciate you bringing the issue to our attention. Your patience and communication is much appreciated.

    Please consider leaving a review on wordpress.org. Its one of the best ways to support development

    https://wordpress.org/support/view/plugin-reviews/bepro-listings
    ___
    BePro Software Team

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