Home Forums BePro Points cart is not flushed after transaction finished

This topic contains 12 replies, has 2 voices, and was last updated by  BePro Software Team 3 years ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #7392

    Bondan
    Member

    It seems with bepropoints from woocommerce, the cart is not flushed after transaction is completed

    Bondan

    #7394

    Hi,

    BePro Points is not designed to work with woocommerce. We have no plans to do that. If you would like to have a custom connection created, contact us with details for a quote

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    BePro Software Team

    #7397

    Bondan
    Member

    i bought this https://www.beprosoftware.com/shop/bepro-points-woocommerce/

    I think this is work for woocommerce because i’ve used it also, it just a little bug that the cart won’t flushed with this plugin after the transaction finished

    #7405

    Hi,

    Our apologies for the confusion. Does the cart flush if you checkout without using points?
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    BePro Software Team

    #7429

    Bondan
    Member

    No the cart is not flushed if i checkout with points… the cart items remained although the checkout processed completed and the next transaction will contain the previous items

    Please advised on this bug

    #7434

    Hi,

    The question is, Does the cart flush if you checkout without using points e.g. cash on delivery or other payment option?

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    BePro Software Team

    #7441

    Bondan
    Member

    ah sorry, i didn’t read it carefully…

    The cart is working normal if i checked out with other payment type, e.g: Cash on Delivery

    You can do the testing here -> http://128.199.240.96/menu-hari-ini/

    i’ll give you 10 points, so you can check the problem

    details:

    [Login info removed]

    Thank you

    • This reply was modified 3 years, 1 month ago by  BePro Software Team. Reason: removed login info for security
    #7443

    Hi,

    Thanks for the clarification. We are investigating

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    BePro Software Team

    #7445

    Hi,

    The issue has been fixed in the most recent update (version 1.0.03). We suggest that you delete your current version 100%, then download and install the new version from your My Accounts page

    Thanks for your patience and alerting us to the issue
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    BePro Software Team

    #7493

    Bondan
    Member

    hey guys,

    thank you for the fixes it works…

    one more thing, i saw there are breadcrumbs on top of order -> http://screencast.com/t/g2e8wb9OtFmt
    The problem happened, although the checkout completed it doesn’t move to completed, it stays on checkout details

    please advice on this situation

    Thank You

    #7495

    Hi,

    We do not have that page on our version of woocommerce. Are you using a custom theme? Does the issue persist with one of the stock wordpress themes e.g. twentythirteen?

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    BePro Software Theme

    #7499

    Bondan
    Member

    If I use twentyfifteen then the header says checkout

    here -> http://screencast.com/t/gAkND7WK

    #7504

    Perfect,

    Sounds like the plugin is working correctly. That’s what we see on our end too. So the issue is with your custom theme. Without actually investigating your theme, we cannot help further.

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    BePro Software Team

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