Allow us to help you to support your wordpress products and projects. Our BePro Software Team consists of dedicated support representatives and jr devs. This is a great solution for companies and developers who need help supporting their customers.
TYPICAL USAGE SCENARIOS
Customers hire the team for a range of reasons. Here are a few support related scenarios
- Your customer speaks english and you do not
- Your customer lived in the Eastern time zone and you do not
- Your team is too small to accommodate full time support staff
- You require technical staff who live in your country or time zone
- You would like to continue providing support after official business hours
- You recently completed a project and need to offer a support package to your customer
Hopefully, these examples provide a little insight into ways you can utilize the team. These technical individuals are ready to help you with your WordPress needs.
BePro Software Team
This team consists of a network of curated technical professionals. You know what to expect from our team, by examining the construction and support our BePro Software Suite of products. More importantly, here are some points to help you understand how well we fit your customer base.
- Use team members located in your time zone
- All team members speak english fluently
- Our team members typically have a technical diploma or degree
- All team members are trained and tested periodically
- Choose between customer representatives and jr devs to fulfill you monthly package
For those focused on english speaking support, we have the best solution available
Hire a team member on your own, train, schedule, monitor, and manage their performance yourself. This is a great way to supplement your existing work force. This is a great solution for companies who already have the infrastructure necessary to manage staff.
Work directly with BeProSoftware.com. We will help you to source and manage the team members. If you choose this route, the first stage of getting a team member on your project, is to work with us on creating customer engagement scripts and training material regarding your products. The process of getting a team member acclimated to your products and customers ranges depending on the complexity of your product. During that time, a consultant from the BePro Software team, is available to assist you where necessary.
Supporting your customers is easy with the BePro Software Team. We figure out how to source great support individuals. Manage staff yourself, or allow us to figure out how to fulfill your monthly support needs. Start by viewing the hourly rates for our services then contact us