[BePro Software Team]

Hi @clothncraft

If the following criteria is met, then a new user will be created

1) You are not logged in when creating a listings
2) User provides a username and password that does not already exist

If you have set this up correctly, then we suggest purchasing an hour of product support

– http://www.beprosoftware.com/shop/product-support-1hr/

Regards
___
BePro Software Team