[jmellors]

Hi there,

I’ve just installed BePro Listings software and love it – perfect for my site! I do, however, seem to be having a few teething problems and was wondering if someone could help:

1. When clicked on a listing (AJAX), the listing loads beneath the map as it should, however the ‘Description’ and ‘Comment’ tab links don’t work and there seems to be a large empty space below the description (only appears when description is enabled).
http://mellxx.byethost5.com/blog/cruising/

2. When on a listing page, my sidebar widgets seem to shoot to the bottom and make the make look messy. Is it possible to have the sidebar as normal or just remove it on the listings pages completely (don’t have this problem with any other pages)?
http://mellxx.byethost5.com/blog/listings/number-52-sauna/

3. In IE my categories on the listings page don’t display correctly:
http://mellxx.byethost5.com/blog/cruising/
‘Sauna’ begins next to ‘North East’ instead of below.

4. The search on the map doesn’t seem to bring up results that it should?

Regards,
Joseph

[jmellors]

Also, the zoom functions don’t seem to be showing on the map?

[BePro Software Team]

Hi Joseph,

Thanks for reaching out with your concerns. Luckily, many of these concerns are addressed in our FAQ section

– https://www.beprosoftware.com/documentation/bepro-listings-faq/

1. There seems to be an issue with the plugin. We will release a fix within 24 hours
2. We have documentation specifically addressing the displaced sidebar issue
3. Have you tried any of the other Category templates? You could also consider the filter search shortcode which has a category selector
4. Whats your default search distance? Do you have an example of a search which doesn’t work?
5. The missing google map zoom features is because of a conflict with your theme. Its covered in the faq link above

While we work on that fix for your first question, consider checking out our documentation section.

– https://www.beprosoftware.com/documentation/bepro-listings/

Regards
___
BePro Software Team

[jmellors]

Hi there,

Will work through this later – many thanks! Can’t seem to find the zoom thing covered in FAQs though?

Regards,
Joseph

[jmellors]

Would you be able to link me to the displaced sidebar documentation also?

Kind regards,
Joseph 🙂

[BePro Software Team]

sure

– https://www.beprosoftware.com/documentation/bepro-listings-template-files/

The faq was recently update. Please review it again.

___
BePro Software Team

[BePro Software Team]

Hi,

Version 2.1.63 was released today and directly addresses the ajax page issues you were experiencing.

Regards
___
BePro Software Team

[jmellors]

Hi there,

Could you please link me to the update? How would I install it?

Regards,
Joseph

[BePro Software Team]

Hello Joseph,

To update the plugin, click “update”. The option is in the admin, under the plugins menu

Regards
___
BePro Software Team

[jmellors]

Hi there,

I have installed the update and seem to be having the same problem. 🙁

Regards,
Joseph

[BePro Software Team]

Hi,

The only other issue we see with your installation, is a js error on your theme. Try switching to one of the stock wordpress themes (twentytwelve, twentyfourteen, etc). Let me know if that fixes the issue.

Regards
___
BePro Software Team

[jmellors]

Hi there,

I can confirm that I have tried the stock themes and still have the same issue.

Kind regards,
Joseph

[BePro Software Team]

Hi Joseph,

Thanks for confirming that you have tested stock themes. The end product we are trying to achieve should work like this example

– http://beprothemes.com/realestate/

We have released another update today 2.1.65. Try upgrading again and let me know if that fixes it

___
BePro Software Team

[jmellors]

Hi there,

I can confirm that problem is persisting, both on my own theme, stock themes, IE and Chrome.

Regards,
Joseph

[jmellors]

Certain pages, such as the WordPress post listing looks fine but on others (seemingly random) still have the same problem. Tried creating new listings to see if this solved the problem, but doesn’t seem to.

Regards,
Joseph

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