[Dugs]

Hi,

i have the bepro points plugin installed with wordpress 4.3.

The issues I am having are:

– the shortcode [bepro_points] does not display the users points when they are logged in – ive tried putting this on different pages and templates
– the widget does not display the users points when they are logged in
– when i access page=bpp_admin_manage the page sometimes crashes or takes a long time to load. As it is only loading 10 of my users im not sure why it is taking so long to load. I however have a large amount of users.

I am looking to purchase the bepoints woocommerce however I will need to ensure the above are working first so if you could let me know how to troubleshoot.

thanks

• This topic was modified 8 years, 7 months ago by Dugs.

[BePro Software Team]

Hi,

Thanks for testing the plugin and alerting us to these issues

If you deactivate all plugins and themes not created by the BePro Software Team, do the issues persist?
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BePro Software Team

[Dugs]

Hi

I made some changes and I seem to have got it working with the widget and shortcode.

The manage page also seems more responsive.

However, when a user adds a comment (and its approved) or a post for a user is added the points do not automatically update. I can however add them manually. Can you confirm how I troubleshoot this and what triggers the points in each case?

[BePro Software Team]

Hi,

Thanks for alerting us. Have you setup the points for comments and post via the admin setting page? Does everything work if comments and posts are not moderated (approved/published on submission)?
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BePro Software Team

[Dugs]

Hi

Thanks for getting back to me. Its ok now unfortunately this plugin wasnt working out for me so I have removed it and now using another.

Hopefully you resolve these type of issues for future releases.

Thanks

[BePro Software Team]

thanks for the update. Good luck

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BePro Software Team

[Bondan]

hei guys, is there a way to get the points programatically using PHP?

[BePro Software Team]

Hi,

Wordpress would need to be initiated; However, yes you can get the points through a php function. Specifically, you can use the bpp_getPoints($uid) function which is declared in the “/lib/bpp_core.php” file. In that case, the $uid is the wordpress user ID.
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BePro Software Team

[Author]

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