[sallysqueak]

Just realised I probably should have posted this here rather than in support, anyway, if anyone can help that would be great. I’m on a time limit and need this directory working this week no matter what plugin I go for in the end :/

Hi there

Please could someone help me with this?

If you visit http://www.thehouseofdog.co.uk/listings/test-dog-friendly-hotel-1/ you will see that the listing stretched across the entire width of the page, pushing my right hand widgets down the page. Is there a way to change this at all please, maybe by limiting the width of the bepro listings somehow?

Thanks

Sally

[BePro Software Team]

Hi,

This issue is well documented on the following links

– http://www.beprosoftware.com/bepro-listings-template-files/
– wordpress.org/plugins/bepro-listings/

If you would like our team to fix the issue for you, simply purchase 1hr of product support

– http://www.beprosoftware.com/shop/product-support-1hr/

Regards,
___
BePro Software Team

[sallysqueak]

Ok, I’m not keen on paying for support right now, I need to know the plugin will fit my needs really. Perhaps I can just set the widgets not to display on this section for now… only problem is I’m having trouble finding the visibility button which seems to be missing in my widgets..

Anyway, on to other issues I’m having with the plugin;

The map along the top at http://www.thehouseofdog.co.uk/dog-friendly-accommodation/ generally displays a ‘There are currently no results available to map’ image 3 times across the top. There are 2 results within the map, but why so slow to load? Can I just show one map instead? Would that speed things up? Is it always going to be this slow?

Also, despite having bepro business directory and real estate installed, only the real estate one shows up in the add ons tab within bepro. Even then I can’t ‘Save real estate settings’ nothing happens :/

When inputting a postcode into geographic settings on a new listing, the postcode has worked on one listing, set to an address in Nottingham, but the other in Derby has located the marker somewhere over in the US! (Should both be within the UK).

I Can’t find anywhere to add the options for destinations, and the search function doesn’t bring back results at all, ie I searched for a ‘hotel’ in ‘cotgrave’ (the nottingham postcode) and ‘hotel’ in ‘nottingham’ and neither bought any results.

I think I must be missing some basic stuff somewhere along the line! Please can you enlighten me? I’m a bit confused :/

Thanks!

Sally 🙂

[BePro Software Team]

Hello Sally,

BePro Listings map and geography features work with google maps. This answers just about all of your questions

1) The time the map takes to load has nothing to do with our plugin. However, i bet if you deactivated all other plugins except for ours, you would see it speed up. Although the issue is not caused by our plugin, we would be happy to point out the specific issue within 1hr of wordpress development

– http://www.beprosoftware.com/shop/wordpress-development-1hr/

2) The business addon does not advertise or allude to any admin features, because it has none. The realestate addon is purposely limited and has a well documented pro version

– http://www.beprosoftware.com/shop/bepro-listings-realestate/

3) Put the same postal codes in google maps and we anticipate you will see similar results. We get the results from google. If a zip code does not work, then contact google

4) This is a really good question. We should probably create a post around it. The simple answer is that there is a distance option available in the admin.

A) When you search for a city on maps.google.com, you get the center of that city
B) We are turning your address into a lat/lon and mathematically calculating distance to the result returned in A
C) If B is outside of the distance setting (e.g. 50 miles) it will not return as a result, even if it has the same state name
D) The advanced searching you are asking for, is being developed, and will be released as a paid addon.

Hope this clarifies a few things. We strongly suggest you continue to test out the free addon some more, before purchasing anything. Compare it to the competition and see that things like

A) broken sidebar is a wordpress issue seen in any plugin which creates pages from custom post types. Popular plugins are not immune like buddypress and woocommerce
B) Any plugin providing geographical search will return similar results or are limited in features.

Regards
___
BePro Software Team

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