- April 10, 2017 at 7:20 pm #9594
hey my form got deleted and i think it’s cause i used prohibited punctionation. is there a way to recover my forms? thanks!April 12, 2017 at 8:54 am #9600
There is currently no easy way to recover the lost form. We are currently testing an export and import function which we hope to release in a week. If your situation is urgent, please contact support via email and reference this forum post
BePro Software TeamMarch 6, 2018 at 6:30 pm #9943
Is this fixed yet? I keep losing forms and I don’t want to remake them all the time 🙁
Note, I came across the post below – doesn’t this mean there’s a pretty simple way to recover lost forms? Can you clarify how to do this?March 6, 2018 at 9:36 pm #9946
Our team is working on a solution and hope to release it soon. Updates will be posted to this forum post.
BePro Software TeamMarch 8, 2018 at 3:57 pm #9954
Our development team is making progress on this feature. The export aspect has been developed and tested. They are now working on the import functionality.
We will continue to post progress updates here.
BePro Software TeamMarch 8, 2018 at 5:10 pm #9956
Thank you! I also don’t see a list of ‘prohibited punctuation’ or anything in the documentation about why forms get deleted? Can you point me to it?
It would also be helpful if the form builder warned you if the form was about to be deleted instead of saying ‘Form looks good!’
Thanks! 🙂March 8, 2018 at 8:05 pm #9961
No list exists. The application automatically removes the character’s which we are aware cause issues. If you notice issues with a specific character, please alert us so that we can update the plugin.
Thanks for the suggestion. We will work on enhancing the Form Builder self checks
BePro Software TeamMarch 8, 2018 at 10:21 pm #9964
i just avoid any special characters and it seems to be fine. i suspect it’s “:” or “‘”
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