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  • #6072
    Maria
    Member

    When I try to “create new form” from the button, I get a blank page that never loads.
    Also, when I try to “create a new listing” (as a customer) I am asked to log in (a customer wouldn’t have a login til after they created a listing).

    #6073

    Hi Maria,

    We have seen the blank Form Management page issue before. Have you tried the troubleshooting steps outlined in the following article?

    https://www.beprosoftware.com/documentation/troubleshoot-form-builder/

    Regarding the listing creation for logged out users

    – Are you sure the message is being generated by BePro Listings?
    – How is the customer asked to login, before they can see the form, after submission, etc?
    – Does the issue exist with the stock BePro Listings form?
    – Is there a value for the “Default user ID” in the BePro Listings->Options page “Forms” tab?
    ___
    BePro Software Team

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