- This topic has 1 reply, 2 voices, and was last updated 7 years, 7 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Tagged: blank screen, Create New form, Form Builder, new listing
When I try to “create new form” from the button, I get a blank page that never loads.
Also, when I try to “create a new listing” (as a customer) I am asked to log in (a customer wouldn’t have a login til after they created a listing).
Hi Maria,
We have seen the blank Form Management page issue before. Have you tried the troubleshooting steps outlined in the following article?
– https://www.beprosoftware.com/documentation/troubleshoot-form-builder/
Regarding the listing creation for logged out users
– Are you sure the message is being generated by BePro Listings?
– How is the customer asked to login, before they can see the form, after submission, etc?
– Does the issue exist with the stock BePro Listings form?
– Is there a value for the “Default user ID” in the BePro Listings->Options page “Forms” tab?
___
BePro Software Team