Home Forums BePro Listings Bulk Import Problems

This topic contains 1 reply, has 2 voices, and was last updated by  BePro Software Team 10 months, 2 weeks ago.

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  • #9902

    reyvillar1
    Member

    BePro is the 4th directory plugin I’m trying, and so far it’s been the BEST! But I’m running into problems with the bulk CSV upload function. I’ve tried to upload CSV files with 3,000 and then with just 900 listings, and both times I got a 504 Gateway Timeout error (The gateway did not receive a timely response from the upstream server or application) — and I was only able to upload the first 78 listings

    Using a different CSV Importer plugin, I’ve done bulk uploads with my server in the past and recently with as many as 5,000 records, and I haven’t had any problems. But something about the BePro CSV importer is triggering that 504 error and only uploaded 78 listings.

    I then looked into using the third-party CSV importer to upload my huge database, but I can’t seem to identify the standard WP database field headings for BePro’s address_line1, city, postcode, state, country and phone fields.

    What are the actual WP titles for those BePro fields so I can use a 3rd party importer that won’t trigger a 504 error. For example, BePro’s “content” field is actually WP’s post_content field. Thanks.

    #9909

    Hi,

    Good to hear that our BePro Listings plugin is meeting your wp directory needs.

    The timeout issue has to do with 2 factors

    1. Your server has a timeout limit. Contact your server manager to extend this time limit

    2. You mentioned being able to upload more records with another plugin. BePro Listings has to do a lot with your upload that other plugins might not do. For example, if you are uploading an addresses, the plugin needs to contact the google api, wait for a response, then process the results. This is just one of the many decisions BePro Listings makes when you upload to it.

    Regarding the field names, we have outlined those in the following documentation which focuses on csv uploads

    https://www.beprosoftware.com/documentation/listing-csv-upload/

    Ultimately, we work very hard to make BePro Listings as efficient as possible. Note that we have never seen another plugin successfully upload to BePro Listings. The plugin uses some stock wordpress fields as well as having its own database tables. This database design is specifically focused on making the plugin as efficient as possible when it comes to front end searches. The only proven way to upload listings to BePro Listings is through the plugin.

    Also consider that we have an export addon. It will allow you to export the fields that are currently in your database. Makes the process a lot simpler, especially when you start adding new fields through the form builder

    https://www.beprosoftware.com/shop/bepro-listings-export/

    If you have further questions or would like help uploading your records, let us know.
    ___
    BePro Software Team

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