Hi,
That’s unfortunate. However we understand that the plugin may not work for everyone. This is especially true when it comes to servers and 3rd party software that we do not control. In fact, we are very upfront that we recommend testing the plugin extensively before purchasing any addons. For example, we mention this in our purchasing tips
– https://www.beprosoftware.com/purchasing-tips/
If you have access to different hosting providers, we suggest testing the plugin on a different server. You could also try setting it up on your localhost (your computer). While searching other forum posts, you can confirm that any lat/lon issues are usually fixed with the recommendations we have already offered. As we are not experiencing the issue on our end, there is nothing more we can suggest.
Good luck with your search for an alternative.
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BePro Software Team