[BePro Software Team]

Hi,

That’s our best guess. Since the lat/lon coordinates are retrieved in some test cases, it suggests that the code is communicating with google correctly. This assertion is also confirmed by your test case using the same address

We have experienced intermittent lat/lon retrieval with slow client servers in the past. Because we are communicating with a third party application, your server must respond relatively quickly
___
BePro Software Team